I wanted to give a shout out of Praise to the Coastal American Claims Team. As an agent of 20 years and dealing with numerous hurricanes including Katrina, I can honestly say that the Claims response to Hurricane Zeta by Coastal American’s Claim Team is the best ever. I appreciated the amazingly next day after the hurricane claims response by Noel Bunol to check in our agency and offered his assistance. Phone calls are nice but the hands on response afterwards to our customers was proof of great company and leadership. Time and time again I’ve been asked, “ Can Coastal American handle the Big Hurricane claims response?” I’m here today to say that Coastal American has performed better than any carrier in response time and managing quick payment of the claims. Living on the coast we all know that claims can be difficult to estimate and manage. Coastal American has been more than cooperative in going the extra mile in helping and working with the insured to get their home back to its original condition. Once again, I’m thankful for the partnership with Coastal American and their response to our insured.